It comes as no surprise your customer-facing staff have a direct impact on how well your customers view your organization. Yet, FinTech organizations don’t always capitalize on it fully. Hiring, training, and supporting your customer-facing teams are key. However, if you are not taking the time to get to know…...
What’s the difference between a plumber and a recruiter?
A few years ago I attended an event in London where the key note speaker drew a comparison between a plumber and recruiter.... (more…)...
Should I hire an internal recruiter ?
For smaller organizations with limited HR resources, there comes a point when it needs to consider hiring an internal recruiter. This is typically when the business' hiring requirements become too demanding for the person/people involved. They can either engage a recruitment organization at this point, or in-source recruitment by hiring a dedicated…...
Should I hire an internal recruiter ? How do you decide the best strategy?
Thinking of hiring an internal recruiter - how do small businesses decide the best strategy? For smaller organisations with limited HR resources, there comes a point when it needs to consider hiring an internal recruiter. This is typically when the business' hiring requirements become too demanding for the person/people involved.…...
Is it time to digitize your selection process?
Digitization is here today and it's pervasive. Whether as consumers, employees, employers, or in whatever guise we are operating, it is already heavily impacting every aspect of our lives and in every sector - from enabling better customer service, through improving and streamlining processes, to generating new revenue streams and…...
6 Step Guide to Hiring Great Sales People
It's so easy to go CV blind - the sheer amount of candidates who apply for roles is mind blowing. I've spent 17 years in Recruitment - that's roughly 4,267 working days. On average I probably looked at 50 CV's a day - that's 213,350 CV's in my career. Systems…...
How to hire Graduates & School Leavers
Almost all businesses want to get their hands on the best graduates and/or school leavers. Unless you have the capacity (and budget) to do the traditional Milk Rounds the chances are you rely on advertising, social media and word of mouth to generate candidates. (more…)...
4 Steps to Overcoming Conflicts with Hiring Managers
Crucial for business success is a strong and trusted relationship between the hiring manager and HR / Talent Acquisition (Recruiter). Any conflict means the business is not getting what it needs - and yes, conflict happens and it needs to be quickly addressed. So, why am I qualified to talk…...
The 4 key benefits of Blind Recruiting
Many of us have been there - you apply for a job and within a few days you get a reply (if you're lucky!) saying that you're either under qualified, over qualified or just 'not quite right'. It must be infuriating, how on earth can someone tell you that you're…...
The Promised Land (for Internal Talent Acquisition Teams)
Great news! You’ve placed a well-written advert on numerous channels and candidates are applying left, right and center. So much so that you’re starting to get overwhelmed by the response ! (more…)...
